Recommended: (female Bangalore)/ Candidate

Develop and manage digital marketing campaigns

Oversee a social media strategy

Manage and maintain the organisation’s website(s)

Write and optimise content for the website and social networking accounts such as Face book and Twitter

Track and analyse website traffic flow and provide regular internal reports

Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion

Continually work on the Search Engine Optimization of the website(s)

Fix any errors or bugs in online content

Edit and post videos, podcasts and audio content to online sites

Arrange webinars and webcasts

Create online banner adverts and oversee pay per click (PPC) ad management

Write copy for email marketing campaigns

Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing

Work on printed material to supplement online products Attend product launches and networking events

Recommended: (male Mumbai night shift ) (female day shift)/ Candidate

Hotel Front Desk responsibilities include:

Performing all check-in and check-out tasks

Managing online and phone reservations

Informing customers about payment methods and verifying their credit card data

Job brief

We are looking for a Hotel Front Desk executive to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Up sell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Requirements (Fresher/Experience)

Recommended Female Candidate

Work experience as a Hotel Front Desk, Receptionist or similar role

Experience with hotel reservations software, like Cheers and Hotelogix

Understanding of how travel planning websites operate, like Booking and Trip Advisor

Customer service attitude

Excellent communication and organizational skills

Degree in hotel management is a plus

Recommended: (male /female Bangalore)/Candidate

Sales Executive Job Responsibilities include:

Conducting market research to identify selling possibilities and evaluate customer needs Actively seeking out new sales opportunities through cold calling, networking and social media Setting up meetings with potential clients and listening to their wishes and concerns

Job brief

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.
Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.
Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

Conduct market research to identify selling possibilities and evaluate customer needs

Actively seek out new sales opportunities through cold calling, networking and social media

Set up meetings with potential clients and listen to their wishes and concerns

Prepare and deliver appropriate presentations on products and services

Create frequent reviews and reports with sales and financial data

Ensure the availability of stock for sales and demonstrations

Participate on behalf of the company in exhibitions or conferences

Negotiate/close deals and handle complaints or objections

Collaborate with team members to achieve better results

Gather feedback from customers or prospects and share with internal teams

Requirements (Fresher / Experience)

Recommended Female Candidate

Proven experience as a Sales Executive or relevant role

Proficiency in English

Excellent knowledge of MS Office

Hands-on experience with CRM software is a plus

Thorough understanding of marketing and negotiating techniques

Fast learner and passion for sales

Self-motivated with a results-driven approach

Aptitude in delivering attractive presentations

High school degree

Recommended: (male Mumbai) (female Bangalore)/Candidate

REPORTS TO: General Manager / Area General Manager / Regional General Manager

Job brief

Operation Manger should have an excellent level of commercial awareness, which can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manger / Cluster General Manager and to help formulate solutions.
The Operations Manager is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.

Responsibilities

Fully responsible for all aspects of all departments.

Support and work with all Head of Departments in all aspects of running this hotel.

Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.

Conduct regular operations team meeting with the entire HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.

Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required.

Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc.).

Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc.) with the F & B Manager & Chef.

Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.

Inspecting all departments for SOP implementation.

Inspecting all departments with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.

Monitor the co-ordination between all departments for smooth & efficient operations.

Assessing and reviewing customer satisfaction and service recovery process.

Meet all dept. heads to review & train the staff to upkeep the human capital.

Identifying staff learning needs and assisting with development

Providing timely and constructive feedback to all direct reports as and when required either formally or informally.

Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.

Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation.

Be on available on call 24 hours a day to resolve any urgent problems on emergencies.

Responsible for the overall management of the operation of the hotel.

Any other duties assigned.

Prerequesities

Excellent revenue management skills with experience of budgets, P&L's and forecasting.Working with colleagues to share skills, knowledge, resources and networks. Highly focused, have excellent communication skills; be motivated and professional in appearance and presentation.

Education

Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field. Computer Knowledge, MS office. Experience in Property Management Software's, Revenue Management Systems desired.

Experience

Minimum 3 to 4 years work experience in a 3 to 5 Star Hotel as a Deputy Manager, Asst. Operations Manager or Hotel Manager.

Recommended: (male Mumbai) Candidate

Hotel Manager Responsibilities

Proven experience as Hotel Manager or relevant role,Fluency in English; knowledge of other languages is a plus, Understanding of all hotel management best practices and relevant laws and guidelines

Job brief

We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.
It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.
The hotel manager must be able to guide the employees to work as a well-functioning team.Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.
The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives

Plan activities and allocate responsibilities to achieve the most efficient operating model

Manage budgets/expenses, analyse and interpret financial information and monitor sales and profits

Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services

Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)

Deal with maintenance issues, shortages in staff or equipment, renovations etc.

Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.

Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements (Fresher / Experience)

Recommended male Candidate

Proven experience as Hotel Manager or relevant role

Fluency in English; knowledge of other languages is a plus

Understanding of all hotel management best practices and relevant laws and guidelines

Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage

Excellent customer service skills as well as a business mind-set

Demonstrable aptitude in decision-making and problem-solving

Reliable with ability to multi-task and work well under pressure

Outstanding leadership skills and a great attention to detail

Recommended: (male Bangalore ) Candidate

Account manager Responsibilities Include:

Keeping accurate records for all daily transactions
Preparing balance sheets
Processing invoices

Job brief

We are looking for an Account Executiveto take charge of the financial health of our company by administering accounting operations to meet legal requirements.
You should be familiar with audits, invoices and budget preparations. Our ideal candidate demonstrates interest in managing accounting activities, including bank reconciliations, accounts payable and accounts receivable. You should also have excellent organizational skills and be able to handle time-sensitive tasks.
Ultimately, you’ll be responsible for the day-to-day management of our financial transactions and procedures.

Responsibilities

Keep accurate records for all daily transactions

Prepare balance sheets

Process invoices

Record accounts payable and accounts receivable

Update internal systems with financial data

Prepare monthly, quarterly and annual financial reports

Reconcile bank statements

Participate in financial audits

Track bank deposits and payments

Assist with budget preparation

Review and implement financial policies

Requirements

Proven work experience as an Account Executiveor similar role

Solid knowledge of financial and accounting procedures

Experience using financial software

Advanced MS Excel skills

Knowledge of financial regulations

Excellent analytical and numerical skills

Sharp time management skills

Strong ethics, with an ability to manage confidential data

B Com degree in Finance, Accounting or Economics

Professional qualification as a B Com/MBA Finance is considered a plus